Monitoring - We are still investigating the root cause of the latency issues, but the latency issues have been mitigated.
Apr 07, 2023 - 16:25 UTC
Investigating - We are currently investigating an issue with our API endpoints that are causing increased latencies and errors.
Apr 06, 2023 - 15:00 UTC

About This Site

Welcome to CowbellCyber's status page. Any major incident impacting the APIs would be reported here on this page. For support, please contact apisupport@cowbellcyber.ai

Production Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Staging Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 3, 2023

No incidents reported today.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023
Completed - The scheduled maintenance has been completed.
Sep 29, 03:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 02:30 UTC
Scheduled - We're planning a system upgrade on Thursday, September 28, 2023, from 10:30 pm to 11:30 pm EST. These scheduled upgrades are all about improving the Agency and Policyholder experience with Cowbell Platform.

We're sorry for any inconvenience this may cause, and we genuinely appreciate your patience and understanding as we work hard to enhance our services.

If you have any questions or concerns, please get in touch with our support teams, contact information below:

Agencies & Policyholders - support@cowbellcyber.ai
API users and digital partners - apisupport@cowbellcyber.ai

We're always here to help. #morecowbell

Sep 28, 14:07 UTC
Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Resolved - Quote service is back to normal; please let us know if you have any questions. Thanks!
Sep 20, 22:57 UTC
Investigating - Partial interruption in Quote service; we are investigating.
Sep 20, 18:44 UTC
Sep 19, 2023

No incidents reported.